Thursday, September 20, 2012

Truth in Advertising - Recruiting Staff in India

At a previous company, I had to manage staff that were completely untrustworthy, never followed through on projects, always had excuses why they couldn't work on projects, completed work poorly and were generally difficult to manage. Exacerbating the problem was top management who never shared projects with middle management but went direct to managed staff to get work done with no regard as to how other work was to be completed.

That said, I did my work to the best of my ability AND their work. One individual, who had the title of Senior Marketing Manager was by far the worst. Whenever asked where he was with a project, he had always never started it because he was "working on another project for the CEO". His work was shoddy at best, rife with misspellings. Once he had an entire trade show project, booth panels, printed deliverables, etc. to work on and instead of using a reputable translation service, took it upon himself to pocket to costs and use Google Translate to put everything in Russian; it was a complete disaster. Did he get into trouble for this? No. When I asked for him to be replaced, the COO said that he had hired him personally and it was my responsibility to mentor him. While I agree with the concept, there is only so much that can be taught to someone who doesn't want to learn.

I'm no longer with the firm, but yesterday, I got a connection request on Linkedin from him. Here's what his Summary on linkedin states:

Hmm. Sounds familiar, methinks. First, he is writing sentences in proper English, something he was unable to do in the three years I got emails from him. Here's my summary:

Hmmm.  So what does he say he does at the company we both worked for?

Interesting. While he played a role in packaging and did all of the photography, he was not involved in any other aspect he has stated were his responsibilities. There is no way that he could write a requirements doc, do social media, write a film brief - he can't write a decent sentence in English. Here's mine:

A lot of what's written on his is from a previous version of my resume, something which he has in his possession because one time I had given him my backup external drive while at a trade show for him to use in case a project came in that required him to work on projects I'd been developing. He had copied EVERYTHING, including my personal files, photos, etc. onto his computer while performing none of the work he was supposed to work on. No one seemed to think this was an issue.

Unless his title really changed, he's still Senior Marketing Manager, not Creative Head. And he's still no good.

This is not an isolated case. I see hundreds of resumes that are cut and pasted from other people's CVs. Recruiters tell me that the single toughest issue they fight in recruiting staff in India is the veracity of people's CVs. This manager will likely find something else to do, another employer who thinks he can actually do this work, which he very much can't. And that's too bad, because honest hardworking staff should get that position, not a liar. I feel bad for the company that hires him because what they expect as an employee is hardly what he represent himself to be.

What do you think about this issue? As a recruiter? Potential hire? As a company?